Privacy Policy

Last updated 12 November 2026.

Who we are

DashLink Transport is a trading name of NEWU Consulting Ltd, registered in England and Wales (company number 10795339). We are the data controller for the personal data described here. To contact us about your data, email quotes@newuconsulting.co.uk or call 07403 435716.

What we collect

• When you ask for a quote or open an account: your name, company, email address and phone number, collection and delivery postcodes and addresses, dates and times, and details of the goods.
• When we carry out a job: the names and contact details of the people handing over and receiving the goods, signatures and photos taken as proof of delivery, and any notes about the job.
• For invoicing: billing contact and address, and payment records.
• From job platforms: if a job comes to us through a freight exchange such as Courier Exchange or Shiply, we receive the job and contact details that you or the booking company gave that platform.

We do not ask for or need sensitive personal data.

Why we use it, and our lawful basis

• To quote for, arrange and carry out your job, and to run your account. This is needed to take steps at your request and to perform our contract with you.
• To keep financial and tax records. We are required to do this by law.
• To deal with claims, complaints and disputes, and to keep proof of delivery. This is in our legitimate interests in running and protecting our business.
• To contact business customers about our services. This is in our legitimate interests. You can tell us to stop at any time and we will.

Who we share it with

• The driver carrying your goods, which may be a vetted partner driver, only as far as needed to complete the job.
• Our service providers: Netlify, which hosts this website and receives the forms; our email provider; and our accountant.
• Our insurers and their advisers, if there is a claim.
• The police, HMRC or other authorities where the law requires it.

We never sell your data or share it for marketing.

Data stored outside the UK

Netlify is based in the United States. Where your data is held outside the UK, it is protected by safeguards recognised under UK data protection law, such as the UK International Data Transfer Addendum or the UK–US data bridge.

How long we keep it

• Quote requests that do not lead to a job: 12 months.
• Job records, proof of delivery, invoices and account records: 6 years after the end of the financial year they relate to, as required for tax and to deal with any claims.
• Website form submissions held by Netlify: deleted once copied into our own records, and within 12 months at most.

Keeping it safe

We keep personal data in password-protected systems and share it only with people who need it to do the job.

Your rights

You can ask to see the personal data we hold about you, have it corrected or deleted, restrict or object to how we use it, or have a copy sent to another organisation. Contact us atquotes@newuconsulting.co.uk. We will reply within one month.

If you are unhappy with how we have handled your data, please tell us first. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Cookies

This website does not use cookies for tracking or advertising, and does not use any analytics tools. Our fonts are stored on our own site, so viewing a page does not send your details to anyone else.

Changes to this policy

We may update this policy. The latest version will always be on this page.